1Who we are
These terms are a contract between you and ShareSign, Inc. ("HireMagic", "we"). They apply from the date at the top of this page. If you use HireMagic for a company, you confirm that you can bind it to these terms, and "you" means the company.
We explain how we handle personal data in the privacy policy. It is not part of the contract, but these terms rely on it.
2The service
HireMagic helps a company post jobs, run a careers page, take and review applications, move candidates through hiring steps, send emails and make offers. We provide it as described on our site and in the product. We may improve or change features. We will not remove a feature you rely on without reasonable notice, unless the law or security requires it.
We aim to keep HireMagic available but do not guarantee uninterrupted access, and we make no promise about how quickly we reply to support messages. Features marked as coming soon on our site are not yet part of the service.
3Your account
You must give accurate details and keep your sign-in secure. You are responsible for what happens under your account and for the people you add to your company's team. Tell us through our contact form for security reports if you think your account has been compromised.
To report a security problem in HireMagic itself, use our contact form for security reports.
4Fees and billing
HireMagic has three plans: Free, Team and Pro. What each includes and what it costs is on the pricing page. Prices are in US dollars and do not include sales tax or VAT, which we add where the law requires it.
Paid plans. Paid plans are not on sale yet. This section applies once they are. A paid plan renews automatically until you cancel it. You can cancel at any time. Your plan stays active until the end of the period you have already paid for.
Refunds. A yearly plan can be refunded in full within 14 days of the payment, once per company. To ask, use our contact form. After that, we give refunds where the law requires them, and otherwise at our discretion.
Loyalty and founding prices. The rules for loyalty discounts and for the founding price on Pro are on the pricing page. They form part of these terms. A company keeps the terms it subscribed under, and we will not make them worse for an existing subscription while it continues.
Plans we give you. We may give a company a plan, for free or for a set time. That plan ends on the date we gave. Your jobs and candidates are left as they are, and the limits of the Free plan then apply.
Open jobs. Each plan limits how many jobs can be open at the same time. A closed job does not count towards the limit. The limits are on the pricing page.
5Your content and candidate data
Jobs, careers page text, photos, templates, notes and candidates' applications that you put into HireMagic remain yours or your candidates'. You give us only the rights needed to run the service: to store, process, transmit and display them to the people you choose. We do not use them for advertising, we do not sell them, and we do not use candidates' data to train models.
Roles. For candidates' data, you are the controller and ShareSign, Inc. is your processor. You decide why and how it is used. We handle it for you, as these terms and the privacy policy set out.
You are responsible for:
- having a lawful reason to collect and use candidates' data, and telling candidates what you do with it;
- your own privacy policy, which you can link from your application form and careers page, and the retention period you choose (12 months unless you change it);
- answering candidates' requests about their data. We will help you do so;
- having the agreement of any member of staff whose name or photo you put on a careers page;
- following the hiring, equal opportunity and employment law that applies to you.
As your processor, we:
- handle candidates' data only on your instructions, given through the product, and tell you if we think an instruction breaks the law;
- make sure the people who have access to it are bound by confidentiality;
- use only the suppliers listed in the privacy policy, and announce changes to that list;
- help you answer candidates' requests and meet your own duties on security and breaches;
- tell you without undue delay after we become aware of a breach affecting your candidates' data;
- delete the data when your account is closed, as set out below.
The data processing agreement sets these commitments out in full and is part of these terms. For questions about it, use our contact form.
6Acceptable use
Do not use HireMagic to send unlawful, deceptive or infringing content, to discriminate unlawfully, to impersonate anyone, to harass, to upload malicious files, or to interfere with the service or other users. Do not try to reach data that is not yours. Do not collect candidates' data for any purpose other than hiring. We may suspend accounts that break these rules, and will tell you why unless the law prevents it.
7Ending the agreement
You can stop using HireMagic at any time, and cancel a paid plan as set out above. To close your account and have your company's data deleted, use our contact form. We close accounts by hand. We delete your jobs, applications and CVs within 30 days of your request, unless the law requires us to keep something. We then keep it only for as long as it requires, and only for that purpose.
We may end or suspend your access if you break these terms or the law. Where we can, we will warn you first. Anything that has already been sent, such as an email or an offer, stays with the person who received it.
8Liability
To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability in any twelve months is limited to the amount you paid us in that period. Nothing limits liability for fraud, for death or personal injury caused by negligence, or for anything else the law does not allow to be limited.
9Changes to these terms
If we change these terms in a way that matters, we will update this page and email the account owner at least 30 days before the change applies, unless the law or security requires it sooner. Using HireMagic after that date is acceptance. You can end the agreement before then. Earlier versions are available on request.
10Governing law
These terms are governed by the law of England and Wales, and disputes go to its courts. This does not affect consumer rights that apply where you live. For questions about these terms, use our contact form.
Questions about these terms? Use our contact form.